Shipping Policy
ON AVERAGE, A BUYER MAY EXPECT TO RECEIVE THEIR ITEMS WITHIN 8 TO 12 BUSINESS DAYS(MOSTLY WE SHIP BEFORE THIS TIME) FOLLOWED BY THEIR PAYMENT AND UPON BANK CLEARANCE WHICH MAY DEPENDS ON THE ITEM AND ITS VALUE, THE DELIVERY MAY BE DELAYED. WE ALWAYS DO OUR QUALITY CHECK AND MIGHT BE BUSY WITH SHIPPING WORKS.THE ACTUAL COST OF SHIPPING WILL BE APPLIED EXCEPT FOR PROMOTIONAL OFFERS OR SPECIAL OFFERS WHERE FREE SHIPPING IS OFFERED BY DIGNITY JEWELS. PLEASE LET US KNOW IF YOU HAVE ANY SHIPPING INSTRUCTIONS OR PACIFIC DATE OF DELIVERY.
IN THE RARE CASE THAT ANY OF OUR ITEMS ARE NOT UP TO OUR HIGH STANDARDS, WE WILL PROCESS THE FULL REFUND WHICH CAN TAKE 8-12 WORKING DAYS OR PROVIDE A REPLACEMENT ITEM OF YOUR CHOICE OF EQUAL VALUE. ALL SHIPMENTS WILL BE PACKED PROFESSIONALLY AND WE SHIP WORLDWIDE. TRACKING NUMBERS ARE ALSO EMAILED AS SOON AS PACKAGES GET SHIPPED.SPECIAL SHIPPING AND HANDLING REQUESTS MAY BE ACCOMMODATED ON A LIMITED BASIS. EVERY ITEM IS FULLY INSURED. ALL DELIVERIES ARE MADE TO A PHYSICAL BUSINESS OR HOME ADDRESS ONLY. FOR ADDED SECURITY, AN ADULT SIGNATURE IS REQUIRED FOR ALL ORDERS. ALL INTERNATIONAL SHIPMENTS ARE UNDER INSURANCE COVERAGE UNTIL THE PACKAGE REACHES ITS DESTINATION. WE ADVISE CLIENTS AND/OR THEIR RECIPIENTS TO BE AVAILABLE AT THE SHIPPING ADDRESS AT THE TIME OF DELIVERY; AS ONCE DELIVERED, WE DOES NOT HOLD ANY RESPONSIBILITY FOR THE PARCEL. THE LOCAL CUSTOMS OFFICE OF THE DESTINATION COUNTRY MAY IMPOSE CUSTOMS FEES, IMPORT DUTIES, TAXES, AND COMPLIANCE AND OTHER GOVERNMENT AGENCY CHARGES TO YOUR INTERNATIONAL ORDER. THE RECIPIENT OF THE SHIPMENT WILL BE RESPONSIBLE FOR ALL THE ADDITIONAL CHARGES REQUIRED FOR CUSTOMS CLEARANCE. ON THE ARRIVAL OF YOUR ORDER AT CUSTOMS, YOU WILL EITHER BE CONTACTED BY OUR SHIPPER OR DIRECTLY BY THE CUSTOMS OFFICE TO ARRANGE FOR THE PAYMENT OF ANY CHARGES THAT MAY BE DUE.
FOR MORE INFORMATION FEEL FREE TO CALL US 24X7 AT +1 213 804 5457